FREQUENTLY ASKED QUESTIONS

There is only space for one car per pitch, whether that is static caravans, tourers or tents. Additional cars can be parked in the overnight car park (charges may apply).

Yes, all residents/guests of the park can enjoy free access to the pool while they are staying on site. Just show your QR code at the kiosk in the leisure centre when you go to swim. You can find the swimming times here >

No, you are free to come and go from the bar as you please and there are no passes required. Owners and Seasonals can scan their QR code here to build up loyalty points to spend at a later date on drinks!

You can walk to the nearest beach (Cayton Bay) in about 20-30 minutes. Either on the old coastal road or the Cleveland Way cliff top walk. It's about 2 minutes in the car and there is free parking on the old coastal road. Scarborough is around 15 minutes drive away and Filey around 10 minutes.

We do! A free service is provided park wide, and you can upgrade to a faster service too. You can find out more details on our WiFi here

We provide entertainment every weekend on Friday and Saturday nights, with more days during the high season (school holidays). Find out more information here >

Please note, our entertainment schedule and peak season calendar is determined by the North Yorkshire County Council school holiday dates.

You can use our on-park mini-market for your essentials, while there are options for hot food too. We have a fish and chip shop on park, while The Plough Inn is at the bottom of the drive up to the park which serves evening meals. All have different opening times and will display them in the windows of the relevant eatery.

All bed linen is provided for you and beds are made up ready for your arrival. You just need to remember to bring your own towels.

Unfortunately we don't have DVD players in our caravans.

Yes, our premium WiFi service is included when you are in your holiday home. You have your own connection for your holiday home and you can connect as many devices as you like.

We don't allocate caravans until very close to your arrival. If you have a particular request please let us know in advance and we will do our best to get you as close together as possible. We have 20 caravans in total, there is a block of 10 two bedroom caravans and a block 10 three bedroom caravans which may restrict the chances if you have booked different berth from the other group.

The minimum number of nights for a static caravan booking is 3 nights. Our breaks are 3 nights (Friday to Monday), 4 nights (Monday to Friday) or 7 nights (Saturday to Saturday). We can also do 14 night bookings from a Saturday to Saturday too.

Our prices are for up to four people and one car. You may need to pay for extras such as an awning, if you are bringing a dog (1 max), extra people or extra cars. Plus, you will need to pay for your electric and for facilities in the leisure centre.

Electric hook-ups are provided on all our touring pitches. You will need to pay for your electric cards to top up the meter as the electric isn't included in the price. You can buy these from reception in £1, £5 or £10 denominations. We usually recommend roughly £3 per night, however this is an estimate and you may use more or less than this amount.

For advance touring bookings, it's a minimum of 2 nights throughout the low and mid season, and 3 nights during the high season (school and bank holidays). If you want to come along for just one night, you would need to turn up and book in over the reception desk. We'd advise calling before you set off to get a picture of the availability.

We don't allocate pitches to you in advance, you are pitched on your arrival at the park. If you would like to be pitched together we will try our best where possible. Once you've checked-in, the warden will take you to a pitch, ask the warden if you have a special request.

You'd need to call us for this query with the dimensions of your tent to hand (the berth of the tent isn't much help because all tents vary in size). At low season times we can sometimes accommodate larger tents, however in peak season it is unlikely to be able to be accommodated.

Electric hook-ups are available on our camping pitches as well as non-electric pitches. You will need to put some credit on our electric cards to top up the meter as the electric isn't included in the price. You can top up the plastic card (issued at check-in) at reception with any amount you wish from £1 upwards and refund any remaining money to the card which we will refund in full pounds at check-out. We usually recommend £3 per night, however this is an estimate and you may use more or less than this amount.